Acceptance of Terms
By purchasing products from ZR, you are obliged to agree with these Terms & Conditons published by ZR.
Quotation
All quotations are provisional,subject to our standard terms of Sale, and quotes are acquiescently valid within 45days
since the making of quotation.While Quotes adjustment might take place between the date of quotes and the day of
buyer’s order confirmation without advance notice.
Order Confirmation
All the orders are subject to the acknowledgement of Proforma Invoice(PI)in writing by Seller,Any conditions or warranties
Prior to Contract shall be of no effect.
Contracts
1. Specifications
Specifications,for the specific Contract between us and customers, are subject to Contract sheet(PI). Any descriptions,
statements,photos, figures or any other parameters shown on the website( www.zrindustrial.com ) or provided advance of
orders shall not be deemed as relating to Orders/Contracts(PI) nor be reagarded as part or warranty of Orders/Contracts(PI).
2. Tolerance of Thicknesses & Sizes
All the orders, including Malleable metals and Brittle Metals&Metalloids, are subject to our Standard Tolerance Stipulations
unless otherwise specific note is stuplated previously by the Contract.
Malleable Metals
Thickness
1um - 0.02mm +/- 25%
0.02mm -0.05mm +/- 15%
>0.05mm +/- 10%
Width / Length
-1mm to +5mm
Brittle Metals&Metalloids
Tolerance of Thickness +/- 10% or +/-0.1mm
Tolerance of Width&Length +/-1mm
3. Quantities
For custom-made orders, we reserve the right to ship goods, +/-5% quantity ordered.
1) Invoicing by Length: Meter/foot/inch
Delivery of quantities +/- 5% of quantity ordered without figuring out its weight.
2) Invoicing by Weight: KG/LBS
Delivery of quantities +/-5% of quantity ordered without figuing out its Length.
3) Invoicing by piece
Delivery of quantities +/-3%
Attn: In Most of Cases, delivery of goods will be over ordered quantity(0~+10%) In very rare cases, delivery
goods will be below ordered quantity without return of a pro rata invoicing adjustment.
4. Pricing
Price variation
We reserve the right to update any price due to material cost fluctuations, exchange rate variation or any other unexpected
extra costs beyond our control.
Taxes and Customs Duties
Pricing contains materials costs,handling fees and shipping fees only, any other fees arising due to importation including,
but not limited to, taxes, customs duties as well as other extra charges will be at buyer’s disposal.
Bank charges
Total invoice amount for any orders placed with us,Net Invoiced.
5. Packaging
ZR guarantees all materials are carefully packed to delivery to your address. ZR shall not take any responsibility for goods
damage due to customer’s mishandling after outer pack is removed.Damager of goods owing to mishandling of opening
outer package included,too.
We will make an endevour to ship goods with secure and suitable packages to ensure goods’ safe and cost-saving arrival.
6. Shipping & Handling
ZR mainly use a door-to-door courier service for most of materials. Alternative methods may be used depending on
materials ordered. We shall ship goods by UPS, FedEx or DHL without prior notice.
ZR will not execute split shipping unless otherwise required by customers
7. Term of payment
Cashes against Proforma Invoice.
If customer requires a COD(Cahes On Delivery ), please be sure to let us know when making a enquiry with us,specifying the specific Billing Cycle , such as Cashes On Delivery 2 weeks,Cashes On Delivery 4 weeks ?
Once quote is made without being advanced notified from customer,COD shall be normally not acceptable.
8. Delivery time
Delivery time of goods will mostly take about 14-30days depending mainly on materials availability, processing difficulty
and scale of the capacity of productions at the time when order is placed.
We will give notice of ETD&ETA to customers after order confirmation.While delivery, in rare states,might be delayed
owing to unexpected situations, ZR shall forward delaying note to customer by mail.
Returns & Claims
1. Returns
We will accept goods return by ordering in error for stock items only. Restocking charges,at least $50.00 or 30% of the
net invoice value, to be made from customer, specific fees depends on the circumstances.
For custom-made order placed in error, return is not acceptable, even if production is merely at the beginning of processing.
We will not accept goods return without our prior permission.
2. Claims
Any claims for Cargo Damage in transit, customer shall inform us at the date when receipt of goods, please keep all the
packages for further inspection,more identifiable info of goods might be required as well. If it is owing to our responsibility
such as insecure packages,One more shipment (replacement) notice will be made to customer soon after that.
Any other claims in related to products specifications,tolerance, parameters or other quality issues, customer shall get back
to us within 3days since receipt of goods. Our responsibility for any claims shall not over costs of the goods.Customer will be
either informed to be shipped a replacement of goods free of charge, or payment back by invoiced value.
Aluminium foil
